The Basics Of A Recruitment Agency

If you are looking for a new job or have had to look for a new job in the past then you may have come across call centre recruitment agencies on your job search.

Call centre recruitment agencies, contact centre recruitment agencies and customer service recruitment agencies are basically the same thing – they are contact centres set up for one purpose which is to find the people registered to them a new job. Now you don’t have to be unemployed to on the books of a call centre recruitment agency because you may just be unhappy in your current job and as a result be on the lookout for something fresh and challenging.

Whatever the reason your need for a contact centre recruitment agency there are still some questions which need answering, mainly: why should you choose a call centre recruitment agency?

A lot of people reading this will have searched for jobs in the past and might not think they need any tips when to it comes to a job search but ruling out call centre recruitment agencies without actually understanding them and what they can give you is naïve to say the least. Understanding recruitment agencies should be just another step in your job search, and to do that you need to understand the basics of what they do, how they do it and why. 

Here are a few of the basics of recruitment agencies.

What is a recruitment agency?

A recruitment agency is basically a middle man between you and a potential employer who use their experience and expertise in recruitment to get you an interview or a job role at a company. A decent and trusted recruitment agency will understand your needs – what job you want – and then do their best to source a job role that is suitable for you.

How do they work?

Specifics of recruitment agencies can differ depending on the agency like recruitment agency freight industry Sydney but a general pattern would be something like this:

– Agency is sent a description of a job role.

– The recruitment agency draws up a shortlist of suitable candidates for the job based on the CVs their have on file and in their database and send said CVs to the organisation.

– The organisation picks their preferred candidates and asks the recruitment agency to arrange an interview.

What’s the advantage?

Mainly recruitment agencies have plenty of experience in finding people work and their customer service is excellent. Other advantages include in depth knowledge of organisations so they can give you vital tips and advice on how to tackle the interview stages, as well as preparation and access to jobs that other recruitment agencies wouldn’t have access to.